Overview/Background

Single Entry Approach is an administrative approach to provide a speedy, impartial, inexpensive and accessible settlement procedure for all issues/complaints arising from employer-employee relations to prevent them from ripening into full blown disputes. Under this approach, all labor and employment disputes shall undergo a 30-day mandatory conciliation-mediation process to effect settlement among the contending parties.

Request for SEnA can be filed at the Single Entry Assistance Desk (SEAD) in the region where the employer principally operates. In case of a union or federation representing a local chapter, the request shall be made at the regional/provincial/ district office where the union or local chapter is registered.

Forms:

• SEnA Form 1 – Request for Assistance Form
• SEnA Form 2 – Notice of Conference
• SEnA Form 3 – Minutes
• SEnA Form 4 – Settlement Form
• SEnA Form 5 – Quitclaim & Release

Legal Bases:

• Department Order No. 107-10: Guidelines on the SEnA Prescribing 30-day Mandtory Conciliation-Mediation
• Department Order No. 151-16: An Act Strengthening Con-Mediation as a Vol. Mode of Dispute Settlement for all Labor Cases
• Rules of Procedure of the SEnA